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Digital Age and DEI: The Strongest Confluence of this Millennia

Thursday September 23, 2021, By Athira Premarajan

Having a future-ready workforce is one of the priority tasks undertaken by organizations across the globe. In this growth, the impact and influence of digital prospects are optimum, both for business and people development. Digitalization has so far and will further help multinationals to grow manifold, given its dynamic quality. Digitalization achieves overarching business goals and tackles challenges. It plays a major role in driving the Diversity, Equity, and Inclusion (DEI) initiatives of an organization. 

DEI and digital are closely linked words, but they are yet to gain prominence in conversations regarding the business and culture of an organization. However, their convergence is a winner for organizations targeting business success through innovation, productivity, and agility.


Aid in diversity recruitment

Acquiring a multi-cultural and multi-talented workforce is the result of healthy recruitment practices. Technological interventions like AI-enabled screening tools and apps for diversity recruitment help prevent decision-making based on natural human preferences or biases. Blind resumes analyzed by machines help in filtering based on talents and skills. A bias-free organization attracts potential talents, resulting in business benefits. A World Economic Forum (WEF) report has revealed that about 47% of millennials look for diversity in the workplace as a crucial decision factor while choosing potential employers.


Tools for tracking DEI metrics

Digital integration, as mentioned previously, impacts business and people. It also helps in the easy tracking and monitoring of DEI initiatives, helping in improvement or delivering optimum results. In the digital era, the tools help build a systematic process where data plays the card in deciding the win or loss of anything happening. Not only that, the benefit of predicting future challenges or accomplishments helps discerning organizations to make decisions based on objective thinking. According to research by RedThread-Mercer, DEI vendors seek to address three core issues with the help of DEI tools: reduce unconscious bias (43%), providing D&I analytics or insights (33%), and addressing inadequately diverse talent pipelines (30%).


Platforms for employee experience

The agile work culture today sometimes overlooks people’s experience, which is most critical for business success. The pandemic paved a new path for technology integration, enabling and improving people’s experience through virtual platforms. Apart from serving as a recreational space, they also help bond and restore health– especially mental wellbeing. As per the World Health Organization, 7.5% of Indians suffer from a mental disorder. It is expected to peak at 20% by the end of this year. It calls for immediate action from different stakeholders, including workplaces that will need to brace for the challenge, where digital integration becomes pivotal.

Looking forward, thinking futuristic– the integration of technology with DEI only points towards a world where people unitedly work, contribute, and grow irrespective of their gender, culture, geography, or ethnicity, paving the way for a better tomorrow.


Author Profile

Athira Premarajan
Athira Premarajan
A Research and Content Development Associate. She is a Mass-Comm graduate from Pondicherry University, Athira Premarajan has multi-domain experience in TV, print, online, ed-tech, & consultancy firms. A strong believer in the phrase 'pen is mightier than the sword', Athira is a part of Avtar'sCoE (Centre of Excellence) Research Team.

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