As part of our plans moving forward, we are desperate to maintain a lean, light and efficient workforce. We need to get a clear picture of performance to help us make the right decisions at such a critical juncture. I recently came across an article on ‘Workforce Intelligence’. Will this give us a clear picture to aid our planning and decision making, thus resulting in the overall improvement in the long run? If so, then how? Kindly elaborate.

Regards,

HR seeking clarity

Dear HR seeking clarity,

First of all, let me give you a brief introduction to Workforce Intelligence as I am not aware of how elaborate the article you read was.

Workforce Intelligence provides insights and analytics into your –

People

Project

Pursuits

It is a great way to set standards, analyze performance and identify gaps in efficiency and productivity. All factors relating to the workforce, such as profile, environment, targets, risks, etc. (past, present and future), are analyzed on multiple levels. The gathered data is processed with the help of analytics, reviews and application. The resulting information then becomes the basis for planning and decision making. It gives a clear picture and provides feasible solutions as it considers all relevant factors and evaluates without bias and without compromising on time (real-time solutions are possible). The thorough nature of the analysis and review ensures a great degree of success when decisions are taken based on this.

So in your situation, by the end of the process, you will be in a great position to take a call on what you deem ‘efficient enough’ for your planned lean and light workforce.

Hopefully, this provided the clarity you were seeking.

All the best!